AT&T Store at 8 East Germantown Pike, Norristown, Pennsylvania.

We present you the complete information about the company AT&T Store — Establishment and electronics store at 8 East Germantown Pike, Norristown, Pennsylvania: Contacts, photos, working hours, social networks and other information

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  • Jun, 24 2019
    Ian Reynolds
    1
    I went to the store to deal with a malfunctioning phone under warranty. Even on a quiet Sunday morning the staff were not focused on solving my problem and getting me out of there. It took a lot of time to find out that it would take 2 days (if I paid for expedited shipping) and potentially a $100 deductible to get a new phone, even though it was a well recognized flaw with the phone. Then, 45 minutes into an hour long visit they tell me I could go to a different location and get a new phone immediately. At the end of this frustrating visit I asked the manager "How long should it have taken to do this transaction?", because I was pretty frustrated. "It depends" was the answer, which to me highlights the total lack of focus on prompt and effective customer service. Unfortunately, this AT&T experience is totally predictable.
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Opening hours

Sunday 11:00 AM — 06:00 PM
Monday 09:00 AM — 08:00 PM
Tuesday 09:00 AM — 08:00 PM
Wednesday 09:00 AM — 08:00 PM
Thursday 09:00 AM — 08:00 PM
Friday 09:00 AM — 08:00 PM
Saturday 09:00 AM — 08:00 PM

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